Last updated: October 1, 2026 · Effective: October 1, 2026 for Accounts created on or after that date, and November 1, 2026 for Accounts created before it (§18).
These Terms of Service ("Terms") are a binding agreement between ByggForge LLC, an Iowa limited liability company ("ByggForge," "we," "us"), and the business that registers for or uses the Service ("you," "Contractor").
Please read Section 16 (Dispute Resolution) carefully. It requires most disputes to be resolved by binding individual arbitration and limits your ability to bring class actions. You may opt out of arbitration within 30 days of first accepting these Terms.
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1.1 "Service" means the ByggForge web and mobile applications, APIs, and related services.
1.2 "Account" means the Contractor's registration for the Service, including all Users under it.
1.3 "User" means an individual authorized by the Contractor to access the Account (owner, office staff, crew).
1.4 "Client" means the Contractor's own customer — typically a homeowner or property owner — whose information the Contractor stores in, or who interacts with, the Service.
1.5 "Contractor Data" means all data the Contractor or its Users submit to the Service, including Client information, job records, photographs, pricing, and documents.
1.6 "Output" means material generated by the Service's AI features at the Contractor's direction, including draft estimates, proposals, pricing suggestions, and written text.
1.7 "Client Agreement" means any contract, estimate, proposal, or other agreement between the Contractor and a Client.
1.8 "Connected Software" means any AI assistant, agent, or other software that is not provided by us and that the Contractor or a User connects to the Account, whether through our connection screen or an access key created in the Service.
2.1 By registering for, accessing, or using the Service you accept these Terms. If you accept on behalf of an entity, you represent that you are authorized to bind that entity.
2.2 The Service is offered only to businesses for business purposes. You represent that you are using the Service in the course of a trade or business and not as a consumer. You must be at least 18 years old and legally able to enter contracts.
2.3 Where we offer the Service. The Service is offered to businesses domiciled in the United States and Canada. We do not offer the Service elsewhere, and you may not use it from, or on behalf of a business domiciled in, any other jurisdiction.
3.1 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription term.
3.2 We own the Service, including all software, models, interfaces, and documentation, and all intellectual property in them. No rights are granted except as expressly stated.
3.3 We may modify, add, or remove features. We will not make a material reduction in core functionality during a paid term without notice.
4.1 Prohibited uses. You will not: (a) reverse-engineer, decompile, or attempt to derive source code; (b) resell, sublicense, or provide the Service as a service bureau to third parties; (c) circumvent access controls, rate limits, or security; (d) upload malware or unlawful content; (e) use the Service to violate law or infringe rights; (f) scrape or bulk-extract data other than your own Contractor Data; (g) use the Service to build a competing product.
4.2 Messages you send through the Service. The Service sends messages to your Clients at your direction and on your behalf — estimates, invoices, appointment reminders, and any marketing you configure. You are the sender. You are responsible for having the consent those messages require and for the accuracy of their content. Where you or your Client is in Canada, that includes Canada's Anti-Spam Legislation (CASL); where you record calls or messages, it includes the applicable Canadian and state recording-consent laws. We provide sender identification and an unsubscribe mechanism on marketing messages, but we do not obtain consent on your behalf and cannot verify that you hold it.
5.1 As between you and ByggForge, you own all Contractor Data. We claim no ownership in it.
5.2 You grant us a limited, worldwide, non-exclusive license to host, copy, transmit, display, and process Contractor Data solely to: (a) provide, secure, and support the Service for you; (b) prevent fraud and abuse; and (c) comply with law. This license ends when the data is deleted, except for de-identified data under §7.
6.1 The Service uses artificial intelligence to generate drafts — estimates, pricing suggestions, proposals, and written text — at your direction.
6.2 Output is a draft and assistance only. It is not professional, legal, engineering, or financial advice. You are solely responsible for reviewing, verifying, and approving all Output before relying on it, sending it to a Client, or incorporating it into a Client Agreement.
6.3 We do not warrant that Output is accurate, complete, code-compliant, or suitable for any purpose. Pricing, measurements, and material quantities may be wrong.
6.4 As between you and ByggForge, you own the Output you generate, subject to our ownership of the Service itself.
6.5 Connecting software. You may authorize Connected Software through Users who have authority to act for your business. Within the approved access and the User's permissions, we may rely on authenticated requests as your instructions to provide the connected functionality, subject to our obligations under these Terms and applicable law. You are responsible for your selection, configuration and authorized use of Connected Software, for keeping access keys confidential, and for promptly revoking access you no longer authorize or believe compromised. This allocation does not excuse a failure by ByggForge to perform its own obligations.
6.6 Independent providers. A provider delivering Connected Software you choose is not acting as a ByggForge-selected subprocessor in that capacity. Its service and its handling of information it receives are governed by the applicable agreements, its policies, your settings and the law. We do not warrant its service, availability or output. Subject to §12 and §16.9, we are not responsible for that provider's independent conduct, except to the extent a claim arises from our own breach of these Terms or from conduct for which liability cannot lawfully be excluded. You must have the rights and any legally required notices and consents for information you instruct us to disclose, including information about Clients and Users. Nothing in this section waives their privacy rights or our applicable duties.
6.7 Records, messages and generated material. Records Connected Software creates or changes in your Account are Contractor Data. Messages you authorize it to cause the Service to send are subject to §4.2. You must review generated material and the actions that follow from it before relying on them or approving their use. Material generated by a third-party provider is not Output under §1.6 merely because it is sent to or stored in the Service; rights in that material are governed by the applicable rights and agreements. The review requirements and limitations in §6.2 and §6.3 apply to your use of such material as well as to Output, and §6.4 grants no rights owned by a third party.
6.8 Our controls. We may limit, suspend, or disconnect Connected Software, or a provider's access to the Service, where we reasonably believe it is necessary for security, to enforce rate limits (§4.1(c)), to prevent abuse, or to protect the Service or other Contractors; and we may change the tools and permissions available to Connected Software, giving notice where practical. These controls remain subject to our obligations under §3.3 and applicable law. Disconnecting Connected Software does not itself cancel your Account or subscription; suspension or termination of an Account remains governed by §14.
6.9 Sign-up through a connection. When you create a ByggForge Account through our connection flow after being presented with these Terms, §2 applies. The trial, price, billing and cancellation terms disclosed at sign-up and in §10 govern your subscription; connecting software does not by itself select a paid plan or authorize any charge, and the free trial in §10.1 continues to apply. Any charges by the independent provider are governed by your agreement with it.
7.1 We may use de-identified and aggregated data derived from use of the Service to operate, analyze, and improve the Service.
7.2 We do not use your raw Contractor Data to train models that serve other contractors. De-identified means direct identifiers are removed and the data cannot reasonably be re-associated with you, your Users, or your Clients.
7.3 You may opt out of §7.1 by written request; opting out does not affect the operation of the Service.
7.4 Our AI features are provided in part using third-party model providers, who process data as our subprocessors under contractual restrictions. Our current subprocessors are named in the Privacy Policy (§5).
8.1 The Service allows a Client to indicate acceptance of an estimate or proposal electronically. This is captured as an acknowledgment and audit record only.
8.2 ByggForge does not represent that electronic acceptance through the Service constitutes a legally binding electronic signature under the federal E-SIGN Act, UETA, or any state law, and we do not provide the consumer disclosures those laws require.
8.3 Where your state's law requires a written or signed contract, a cancellation notice, or specific contract formatting for home-improvement work, you are responsible for obtaining a compliant signature — including a wet signature where required — outside the Service.
9.1 ByggForge is software. Every Client Agreement is solely between you and your Client.
9.2 We are not a party to, guarantor of, or participant in any Client Agreement. We are not responsible for the quality, timeliness, safety, legality, or outcome of any work you perform, for any dispute between you and a Client, or for any payment owed between you and a Client.
9.3 You are solely responsible for your licensing, insurance, bonding, permits, workmanship, warranties, and compliance with home-improvement and consumer-protection law.
10.1 Free trial. New Accounts receive a 30-day free trial starting on signup. We may ask for payment details before the trial begins. You are not charged until the trial ends, and you may cancel at any time during the trial without charge.
10.2 You will pay the subscription fees for your selected plan. Fees are exclusive of taxes.
10.3 Subscriptions renew automatically for successive terms unless cancelled before the end of the current term. Cancellation takes effect at the end of the then-current term.
10.4 Fees are non-refundable and we do not provide partial-period refunds, except where required by law.
10.5 We may change fees with at least 30 days' notice, effective at your next renewal.
10.6 This section covers what you pay us for the Service. Money moving between you and your Clients is governed by the separate Payments Terms.
11.1 THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.
11.2 We do not warrant that the Service will be available at any particular level. We provide no service-level commitment.
12.1 Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity.
12.2 Our total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) US$100 or (b) the fees you paid us in the 12 months before the event giving rise to the claim.
12.3 These limits do not apply to a party's fraud, willful misconduct, or gross negligence, or to your payment obligations.
13.1 You will defend, indemnify, and hold us harmless from claims arising out of: (a) your Contractor Data; (b) your use of the Service in breach of these Terms or law; (c) any Client Agreement or work you perform; (d) your use of Output, including Output you did not review; and (e) third-party claims to the extent caused by your unlawful instructions through Connected Software, your breach of §6.5 or §6.6, or your failure to obtain legally required rights, notices or consents for information you instruct us to disclose. Item (e) does not require indemnification to the extent the claim results from our breach of these Terms, fraud, willful misconduct, gross negligence, or other liability that applicable law does not permit us to shift; §12 and §16.9 apply.
13.2 We will defend you against third-party claims that the Service, as provided by us, infringes a US intellectual property right, and pay resulting costs, subject to §12. This does not extend to Output (see §13.1(d)).
14.1 Either party may terminate for convenience effective at the end of the then-current subscription term. We may suspend or terminate immediately for material breach, non-payment, or unlawful use.
14.2 For 30 days after termination you may export your Contractor Data. After that we may delete it.
14.3 Sections 5, 6.5–6.7, 9, 11, 12, 13, 16 and any accrued payment obligations survive termination.
Each party will protect the other's non-public information with at least reasonable care and use it only to perform under these Terms. This does not restrict our use of Contractor Data as permitted in §5 and §7.
16.1 Informal resolution first. Before filing, the parties will attempt to resolve the dispute informally for 30 days after written notice.
16.2 Binding arbitration. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Judgment on the award may be entered in any court of competent jurisdiction.
16.3 Where the arbitration happens. If your claim is for $10,000 or less, you choose the format: by telephone, by video, on documents alone, or by an in-person hearing in the county where your business is located. If your claim is for more than $10,000, the arbitration is seated in Des Moines, Iowa.
16.4 Who pays the filing fee. If your claim is for $10,000 or less, we will reimburse your filing fee. For larger claims, fees are allocated under the AAA Rules. If the arbitrator finds a claim frivolous, the AAA Rules govern who bears the cost.
16.5 Class action waiver. Disputes will be arbitrated only on an individual basis. Neither party may bring a class, collective, or representative action.
16.6 30-day opt-out. You may opt out of §§16.2–16.5 by sending written notice to ByggForge LLC, 317 E. Elm Street, West Union, IA 52175 within 30 days of first accepting these Terms. Opting out does not affect the rest of these Terms.
16.7 Either party may seek injunctive relief in court for intellectual property misuse or unauthorized access. Either party may bring an individual claim in small claims court.
16.8 Governing law. These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-laws rules.
16.9 Nothing in these Terms limits any right you have that cannot be waived under the law that applies to you.
17.1 You consent to receive notices, agreements, and records from us electronically, and agree that electronic delivery satisfies any legal requirement of writing.
17.2 This section governs communications between you and ByggForge only. It does not apply to your Client Agreements, and does not constitute a representation that acceptance captured through the Service is a binding electronic signature — see §8.
We may update these Terms. For material changes we will provide at least 30 days' notice by email or in-product. Continued use after the effective date constitutes acceptance. If you do not agree, you may terminate under §14.
19.1 Assignment. You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
19.2 Entire agreement. These Terms and the Payments Terms are the entire agreement between the parties and supersede prior discussions. The Privacy Policy describes our data practices and is referenced, not incorporated as a contractual term.
19.3 Severability. If a provision is unenforceable, the rest remains in effect.
19.4 No waiver. Failure to enforce a provision is not a waiver.
19.5 Force majeure. Neither party is liable for delays caused by events beyond reasonable control.
19.6 Contact. legal@byggforge.ai · ByggForge LLC, 317 E. Elm Street, West Union, IA 52175.
19.7 Notices. Notices to us under these Terms must be sent to legal@byggforge.ai or to the address in §19.6 — except the arbitration opt-out in §16.6, which must be mailed to the address stated there. Notices to you will be sent to the email address registered on your Account, and it is your responsibility to keep it current. A notice is effective when delivered, or for mailed notice three business days after it is sent.